You can only access Arkoon restricted customer area with a certificate provided with the Arkoon license.
I have my certificate: 
I haven’t my certificate: 
Customer area
Support and maintenance
Arkoon Technical Support team provides assistance with all Arkoon solutions and offers its customers and partners a very high level of service. In order to improve its customer relationship management, Arkoon Technical Support Centre provides a secure website which optimizes data exchanges as well as requests processes. This website also includes technical information thanks to a regularly updated Frequently Asked Questions section.
