Arkoon technical support reproduces each incident and analyses each request to find the best solutions as fast as possible. To do this, our team uses an important test bed and works in close collaboration with R&D teams.
If a problem is detected, a replacement equipment will be sent the next working day. If there is a specific contract, our partners will ensure on-site service within the predefined timelines (8 hours, 4 hours, 2 hours).
Register your solution now and access your secure customer site: http://license.arkoon.net/
For technical support, go to your secure customer site: http://client.arkoon.net/
If a problem is detected, a replacement equipment will be sent the next working day. If there is a specific contract, our partners will ensure on-site service within the predefined timelines (8 hours, 4 hours, 2 hours).
Register your solution now and access your secure customer site: http://license.arkoon.net/
For technical support, go to your secure customer site: http://client.arkoon.net/
